Art.1 - Object
The purpose of these terms and conditions of sale is to define, exclusively because of the relationships they establish on the Internet, the rights and obligations of the parties born from the online sale of the products offered on the site.
These apply to online sales on European territory, excluding any other document, whether the buyer is a professional or a consumer.
The acquisition of a property or service through this site implies an unqualified acceptance by the purchaser of these terms of sale.
The sale can be concluded in English, French and Dutch.
Art. 2 - Products/Price
Products: The products offered for sale by the seller are those that appear on the site, on the day of the consultation by the user, within the limit of available stocks.
Each product is accompanied by a description prepared by the supplier.
The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product offered, especially with regard to the colors. These products and services are available within the limits of available stocks. If, despite his efforts, all or part of the items are unavailable, the seller informs the buyer by email as soon as possible and offers him the option to choose between waiting or cancelling the order for the unavailable items at no cost. Available items will be delivered as normal.
Prices: Prices are shown in Euros, and valid in all Eurozone countries. They take into account possible reductions as well as VAT, applicable on the day of the order. The prices applicable to the order are those in effect at the time of confirmation of the order.
The shipping costs will be from EUR 6 for deliveries to Belgium, and from EUR 9 for other European countries.
Art. 3 - Order registration and validation
The buyer, who wishes to purchase a product or service, must:
fill out the identification card on which he will indicate all the requested contact information or give his customer number if he has one;
Complete the purchase order online by giving all the references of the chosen products or services;
Validate your order after you've checked it
Make the payment under the terms and conditions
confirm its order and settlement.
Confirmation of the order results in acceptance of these terms of sale, recognition of full knowledge of them and waiver of its own terms of purchase or other conditions.
All the data provided and the confirmed confirmation will be worth proof of the transaction. Confirmation will be worth signing and accepting the transactions performed.
The seller will communicate by email confirmation of the registered order.
Art. 4 - Delivery
For all available items, the delivery time is at least 5 calendar days (working days) from the day after the buyer validates the order.
The products ordered by the buyer will be delivered to the address indicated on the buyer's purchase order which can only be in the agreed geographical area. The goods are transported at the seller's risk until the goods are delivered to the delivery address specified by the buyer. From that moment on, the buyer assumes the risks alone. Delivery times are given only as an indication; If these exceed thirty days from the order, the sales contract may be terminated and the buyer refunded.
Art. 5 - Right of withdrawal
Consumers have 14 days to return the product they have ordered at their own expense, without penalties or any indication of cause. This period runs from the day after the day the order is delivered. For goods subject to successive deliveries, withdrawal times begin to run the day after the first delivery.
This right of retraction does not belong to the professional buyer.
If the above conditions are met, the buyer will be reimbursed, within thirty days of the withdrawal, of the sums he has paid in payment.
The buyer does not have a right of withdrawal for contracts to supply goods made to the buyer's specifications or clearly customized or which, because of their nature, cannot be re-sent or are likely to be re-submitted or are likely to be re-orped. deteriorate or perish rapidly, neither in the case of the provision of audio or video recordings or computer software unsealed by the purchaser, nor in the case of the provision of newspapers, periodicals and magazines.
Art. 6 - Payment
Any order involves participation in the shipping costs, which is a question of art. 2. Only payment methods are accepted: bank transfer, debit card and credit card.
When validating the order, the buyer is asked to indicate the number of his debit or credit card and the expiry date on the purchase order: the payment then comes according to the terms agreed with his bank.
The items ordered remain our exclusive property until the buyer's full payment of the order.
Art. 7 - Guarantee
The buyer must keep the delivery slip. If an item is not suitable for the item, the buyer has 14 days to return the goods, provided they are in the same condition as when they were sent. The buyer has the legal guarantee for any non-compliance that existed at the time of delivery of his item, if he did not know it or was not supposed to know the defect at the time of the conclusion of the contract and if it appears within two years from delivery. In this case, the buyer may demand either the repair of his item or his replacement and, if none of these solutions is possible, either an adequate reduction in the price or the resolution of the contract, under the conditions provided by law (Articles 1649 bis and Civil Code). To do this, the buyer notifies the seller in writing no later than two months from the day he finds the defect. If the defect appears within six months of delivery, it is in principle up to the seller to prove that it did not exist at the time of delivery. After the two-year period, the buyer can no longer demand the repair or replacement of his item. The cost of preparing and sending the order, as well as the management costs, remain due in case the buyer asserts his right to return all or part of his order.
Art. 8 - Clauses for personal data
All personal data that the buyer transmits to us is considered confidential and is only kept and processed as part of the relationship between him and our company. They will not be sold or made available to third parties without the buyer's prior consent. However, the data may be passed on to a partner involved in our legal obligations or in the processing of the transaction with the buyer (for example: our accountant, our supplier, a subcontractor, etc.).
We are committed to taking the best security measures to prevent unauthorized third parties from accessing access to personal data that the purchaser would have provided to us.
The buyer always has the opportunity to know his personal data that is in our possession and to request that it be modified or deleted to the extent that we comply with our legal obligations to keep the relative data. commercial transactions. For more information, please forward your request to our head office.
Art.9 - Intellectual Property
All elements of the seller's website are and remain the intellectual and exclusive property of the seller.
No one is allowed to reproduce, exploit, rebroadcast, or use in any capacity, even partially, elements of the site whether they are software, visual or sound.
Any simple or hypertext link is strictly prohibited without a written agreement expressly from the seller.
Art.10 - Various
Force Majeure: the seller will not be responsible for the complete or partial non-performance of his obligations under this contract, if this non-performance is caused by an event constituting force majeure, including the presence of computer viruses, in case of full or partial disruption or strike including postal services and means of transport and/or communications, flooding, fire ...
Events that meet the criteria set out in the case law will be considered as a case of force majeure.
Partial non-validity: If one or more clauses of these terms and conditions of sale are considered invalid or declared as such under a law, regulation or as a result of a final decision of a competent court, all other clauses will remain valid.
Integrity of the contract: these terms and conditions of sale and the summary of the order sent to the buyer form a contractual package and constitute the whole contractual relationship between the parties. If these documents are contradicted, the terms and conditions of sale will prevail.
Applicable law - Competent jurisdictions: these general terms of sale and contractual relations between the seller and the buyer are subject to Belgian law. In the event of a dispute, only the courts of the judicial district of the seller's head office, except for binding public order provisions, have jurisdiction.
Any order for a product offered on the site involves the consultation and express acceptance of these terms and conditions of sale.